How To Order

Ordering Youngevity products is a piece of cake. There are two methods: the first one is painless (Auto Ship), and the other is almost painless!

Method One - Individual Orders

Method Two - Auto Ship with Free Shipping

Note: The company warehouse is in California so it takes anywhere from 1 to 6 business days to get your stuff, depending upon where you live. International orders take longer.

Method One - Individual Orders

If you are just starting out and want to try the products,  you can place orders individually. (But you have to pay shipping on these orders).

Here's how you do it:

Phone In Method

Have the list of products you want to order on hand, if possible. If not, a real live human being will help you with your order!

Step 1: Fill out the Associate Application or the Customer Application *(see links at right).

The company will then send you an email with your
ID number/username and your password. Save these numbers because you will need them to order.

Step 2: Call this toll-free number: 1-800-982-3197

You'll get the voice mail and it will say "Press 1 to place an order." Hit 1 on your keypad. Usually you won't have to wait more than a minute to speak to a real person.

Step 3: The representative will ask you for your Associate number or ID Number (same thing). Give it to them and place your order.

If you don't know what you want, or know the exact name of the product, that's totally OK. Just call the number and describe what you're looking for in general and you'll get directed to the right products. I've found the Youngevity people to be really friendly and helpful.

On-Line Method

Have the list of products you want to order at hand.

Step 1: Fill out the Associate Application or the Customer Application *(see links at right)

The company will then send you an email with your
ID number/username and your password. Save these numbers because you will need them to order.

Step 2: Go to http://www.youngevity.com.
At the upper left is the "Members Login." Fill out your username and password that was given to you in the email and click the "Login" button.

You will see a page that says "Welcome to the On-Line Office."

Step 3: Off to the left you will see a link that says "Place Orders." Click on that link.

You will arrive at a page that says "Online Order" at the top.

Step 4: Under the box called "Select an Item Category (show all)" click on the appropriate items.

You can also hit  "show all" to list all products individually. Since there are a ton of products, that list will be long.

Step 5: Choose the products you want by filling in the "Quantity" boxes.

After you do so, your shopping cart will appear at the bottom of the page. It will say "items already on order." If you discover that you added something to your order by mistake, you can click on "delete."

Step 6: Click on the "Pay for Order" button.

You will be directed to a page called "Payments on Order." At this point you have not paid for anything.

Step 7: Click on the "Pay by Credit Card" link.

You will be directed to a page called "Credit Card Information." Fill out the info and click on "Add Payment to Order."


  

Method Two: Auto Ship

Auto ship is painless because you just tell the company what products you use every month, select a shipping date in the month, and your stuff gets sent automatically. Shipping is free on all orders over $50 and that can save you some bucks.

You can change or delete anything on your auto ship at any time. For example, I order 2 bottles of the minerals, 1 bottle of the Ultimate Classic (vitamins and amino acids), 1 bottle of the EFA's (essential fatty acids) and 1 bottle of the Gluco-gel capsules every month. But maybe I have some minerals left over from last month and only need 1 bottle of minerals this month. Or, say I want to add something just for this month. All I have to do is change my Auto-Ship information and the company automatically ships the right stuff. You can adjust your Auto-Ship anytime you want.

Note: Phone Auto Ship orders have been discontinued to protect your security. All Auto Ships need to be in writing, either on-line, or by snail mail.

Mail In Method

Have the list of products you want to order or delete from your Auto-Ship on hand.

Step 1: Fill out the Associate Application or the Customer Application *(see links at right).

The company will then send you an email with your
ID number and your password. Save these numbers because you will need them to order. You will also receive Auto Ship forms to fill out.

Step 2: Fill out the Auto Ship form.

First fill in the Ordered By and Ship To sections of the form at the top. (If you are filling out the form for one of your customers, make sure you put your name and Associate ID# at the top right, so you can get your commission on the sale).

Consult the Youngevity product book that came with your Associate or Customer Application. You will find the code number, the product description, and the price for each product in the book.  Fill out the appropriate boxes and add up the total. If your total is $50 or more, you get free shipping, even if it's a big order and the company has to ship it in two or more boxes.

Step 3: Make  your check out to Youngevity, or fill in the credit card information.

Step 4: Fill in the Autoship date.

Almost at the bottom of the form on the right is a line that says
"Date to begin Autoship (1st-27th)." This is the date that your order will automatically be shipped, every month. If you fill in the 27th, you know your order will arrive at the beginning of the next month. Choose the date that works best for you.

Step 5: Mail the form with your check to the address at the top left of the form.

On-Line Method

Have the list of products you want to order or delete from your Auto-Ship on hand.

Step 1: Fill out the Associate Application or the Customer Application * (see links at right).

The company will then send you an email with your
ID number/username and your password. Save these numbers because you will need them to order.

Step 2: Go to http://www.youngevity.com.
At the upper left is the "Members Login." Fill out your username and password that was given to you in the email and click the "Login" button.

You will see a page that says "Welcome to the On-Line Office."

Step 3: On top of the page you will see a bunch of links across the top. Click on "Private Office."

This is your own personal office that you can use to order products, sign up distributors, etc. You will arrive at a page that says "Private Office" at the top.

Step 4: There are a bunch of links on the left hand side of the page. Click on "view/modify auto-ship order."

If you are setting up an auto - ship for the first time, the page will say
"You do not have any items set up for Auto-Ship Order."
"You are not currently set up for an AutoShip Order."
Underneath that is a link that says "Set Up AutoShip Order Information." Click on that.

If you already have auto-ship set up, you can delete and add to it on this page.

Step 5: Add/Remove items from your Auto Ship.

To add items to your Auto Ship, click on
"To add items to this list, use the AutoShip Order Price List."

If you already have items listed on your Auto Ship, you can delete them by hitting the "Remove" link to the right of each item.

You will be taken to a page called "AutoShip Order Price List." If you already know your item code you can enter it and the quantity. Look for the "If you know an item code, you can enter it directly, along with the quantity desired" link and then hit the "Add Single Item" button.

If you don't know the item code, you can choose from a bunch of different categories to see the products under that category. Hit "Show All" if you want to see a list of all the products. When I first started I didn't know anything and I just scrolled down the list to find the products I needed. You can also look up the codes in the product book. Fill in the quantity box to the right for each product you want to add to your Auto Ship. You can see what's on your Auto Ship by scrolling back to the top of the page.

Step 6: Once you've finalized your list, hit the "Add Items to AutoShip" button located at the top and bottom of the product description box.

You will be taken back to the "Edit Auto Ship Information" page.

Step 7 (optional): Modify your Auto Ship processing date.

If you want to change the date when your order is processed and shipped, click on "Day of Month to Process."

Step 8: Confirm your changes

In order for the shipping department to see your changes, you have to scroll down to the bottom of the page. You will see "Add or edit the information above and if you agree to the terms then you must Click Here. If there is invalid or missing information, you will be returned to this page for corrections."

Make sure you hit the "Click Here" button or your changes will not be forwarded to the shipping department.

 

*There is a one-time $10 sign-up fee (Lifetime Membership) that covers the cost of printing and shipping a catalog of all Youngevity products, as well as product order forms (for those who like to do things by snail mail), sign-up forms for your friends, and a complete description of the marketing and compensation plan. That's pretty good, because there are no rip-off "continuing membership fees" or other hidden costs. You sign up once, pay your 10 bucks, and that's it!
Even if you like to do things on-line, keep the order book. I've found it helpful to have hard copy to refer to when I'm making an on-line order.
If you don't want to do anything except use the products, that's totally OK. Most of my friends were in Shaklee and hate marketing of any kind!

 

 


Note: All links will open a new page in the SAME window. This is to prevent dozens of windows opening in your browser.
 

These statements have not been evaluated by the Food and Drug Administration, and are for informational purposes only. The FDA has not approved vitamins or supplements. Consult your health care professional before embarking on any supplementation program.

"For the rapid increase in knowledge it becomes more and more apparent that the science of nutrition is the foundation of a more rational medicine. It is to be hoped that on future occasions the work of this section will not be limited to physiological, biochemical, pathological, and medical aspects of the subject, but that it will include those that are veterinary and agricultural."
 -- Major General Sir Robert McCarrison MA, MD, DSc, LLD, FRCP (Honorary physician to the King of England 1928-1935)